Cohort one · 3 practices

We're taking three ophthalmology practices into our first pilot

Three, not thirty. Every pilot practice gets a named implementation lead, and we stay small enough to read every schedule we generate for you. We would rather do three properly than ten badly.

90 daysFounding-customer pricingEither side can exit in 30 days

Why so few

The easiest mistake for a company like ours is signing more pilots than the software can carry, then quietly filling every gap with people. The product stops improving, the service gets inconsistent, and inconsistency is the thing that makes a practice stop trusting an operations vendor.

At three practices we can still inspect every output. That is the bar we hold ourselves to, and it is the reason cohort two opens when the first three are genuinely working — not when demand shows up.

What you get

All of it shipped and running in a working ophthalmology practice today.

Staff scheduling across your locations

Provider templates and staffing rules, monthly generation with explainable coverage gaps, manual overrides, draft and published states, and a mobile schedule your staff actually check.

Work Hub

Configurable queues and tickets with owners, statuses, notes, and per-practice numbering — so the work that lives on sticky notes has somewhere to go.

AI reception and SMS

A voice agent on your practice number behind an evaluation gate, with an ophthalmology playbook, escalation into Work Hub, and one-click reversal. Two-way SMS with consent handling, confirmations, and self-service reschedules.

A named implementation lead

Hands-on configuration, roster import, carrier registration, and go-live — plus direct access to the founder rather than a support queue.

What you don't get, yet

Every practice discovers these in week two. We would rather you know in week zero — it is the reason you should believe the rest of this page.

No PM/EMR integration yet — PracticeHub runs alongside your practice management system, not connected to it. Adapters are our current build priority.
No billing, claims, or revenue-cycle features. That is later on the roadmap, and we will not pretend otherwise.
Cancelled-not-rescheduled recovery is next up, not shipped.
Carrier registration for texting can take several days. Voice works before SMS is fully deliverable.

How the 90 days run

Days 1–14

Implementation

Practice setup, locations, providers, staff roster, departments and subroles. Provider templates and staffing rules. Number provisioning and carrier registration.

Days 15–45

Your first real cycle

Generate, review, and publish a real monthly schedule. Staff live on mobile. Work Hub queues in use. SMS confirmations running.

Days 46–90

AI layer and measurement

Evaluation gate, AI reception go-live, then measurement against the metrics we agreed before day one.

What we ask of you

A named owner at the practice with a couple of hours a week during onboarding
A 45-minute check-in every two weeks for the 90 days
Permission to use anonymized operational metrics — never any patient information
A signed Master Services Agreement and HIPAA Business Associate Agreement at enrollment, before any patient data moves
A reference conversation at the end, if it goes well

How we'll both know it worked

We agree the numbers in writing before day one — time spent building the schedule, coverage gaps at publish, how often the published schedule changes, and missed calls per week. We review them at every check-in. If we don't move them, it didn't work, and we'll say so.

Apply

This takes about three minutes. The detail matters — we use it to work out whether we would genuinely help you, and we will tell you if we wouldn't. Want to judge the product first? Call our AI receptionist before you fill anything in.

Who you are

Your name

Work email

Your role

Phone

Your practice

Practice name

City / town

Locations

Providers

Total staff

Practice management / EMR system

How scheduling works today

The more specific you are here, the better we can tell you whether we'd actually help.

Who builds the staff schedule?

What do they build it in?

What breaks most often?

Billing

We don't offer billing services yet — this is on our roadmap, and knowing how you handle it now genuinely shapes what we build.

How is billing handled?

Billing company, if outsourced

Anything frustrating about it?

What would you want to use first?

Anything else we should know?

Practice contacts only — never send patient information through this form.